The Quality Audit
As part of the quality management system according to DIN EN ISO 9001: 2015, the service of the department was tested and evaluated by ENERCON on the 3 of September.
The following topics were evaluated:
- The quality of the service provided
- Process reliability / process flow
- The test equipment / devices and their monitoring
- The communication, reliability and competence in the department
- The material management system
- Compliance with legal and other requirements
A score of 96 was achieved, which corresponds to a compliance rate of 96%. As a result, RTS was classified as an A-supplier in the area of service / maintenance contracts.
The backoffice team: Stefan Wolf, Bahar Ocak, Janica Ewert, Martin Wölkerling (Foto: RTS Wind AG)
Department Manager Stefan Wolf, the office team and the service teams are very pleased about this positive development and confirmation of their work.